نشریه آینده پژوهی مدیریت
سال هفدهم شماره 3 (پیاپی 66، پاییز 1384)

One of the most important function of stock markets is stock pricing Dividend discount model (DDM) is a very traditional model to calculate stick prices. According to this model stock price is equal with present value of all of futures cash flows that will be generated from stock (dividend and sale price). In contrast, according to Residual Income Model (RIM) stick price is equal with sum of book value and present value of future residual incomes. Residual income model caused to create a very strong relation between accounting, finance and economic concepts, because it uses residual income and it is equal with: Net income- (required rate of return * book value of stock). Residual income named goodwill or economic profit. To calculating required rate of return we use CAPM (capital assets pricing model). Thus we will have Risk and Return together. When we explain residual income we are speaking about “creation of wealth” , and when we explain about dividend discount model we are speaking about “distribution of wealth”, with this matter our hypotheses is: “Creation of wealth approach is more suitable to calculate stock price on comparing with distribution of wealth approach”. Analyzing data with using regression models indicated: RIM is more accurate to analyze and prediction of stock prices on comparing with DDM.

For long assigning the right person to the right job has been out in management sciences. In this regard, studies conducted in various fields of human resources have proposed training as a suitable solution to match the two mentioned elements. However the definition of training requirements has paid less attention to the content of the job and the capacities of the employee while major organizational trainings have been prefabricated. This article proposes a mathematical model called qualification matrix which has been designed to evaluate the match between job and employee. First, the knowledge required for any job and evaluation of the knowledge the individuals possess, are determined, then the match between the two will be determined using the designed mathematical model. The results derived from this model not only make it possible to design a suitable training system to assign the right person to the right job, but using the same in other organizational systems such as determining the employees’ career, evaluating the performance, compensating for services, determining the qualifications to obtain the job, and other human resources systems of the organization, will also be possible. In designing this mathematical model, the linear assignment technique has been used and a case study has been conducted on a portion of information elicited from a company rendering after-sales services.

The purpose of this paper is the investigation of the (nominal and real) exchange rates determinants in Iranian economy. After investigate and determine the effective factors of the exchange rates , by using of time series data –1340 to 1379 - , the proposed models are estimated by traditional econometrics methods and the new approaches in econometrics –AEG,DW and Johansen cointegration techniques. For this aims , we study and analysis the following subjects: 1) The effect of money growth rate, interest rates and GDP on the exchange rate in Iran – test of monetarists theory in Iranian economy. 2) The effect of other variables – such as : government expenditures , budget deficit, price of oil, investment, inflation, openness , productivity, terms of trade, the price of gold and the population growth rate- on the exchange rates in Iranian economy. 3)The test of PPP theory in Iranian economy. Finally, we offer the conclusions, and some implications will recommended.

Current studies (2004) show a potential challenge between customer management relationship (CRM) and customer value in achieving superior performance. In fact one of the main obstacles in assessing the performance of CRM is not knowing "factors which create superior customer value and process of offering this value to customers." The focus of this study is on "the effects of dimensions of customer value on tangible and intangible functions of CRM on Modeiran Company (the exclusive representative of LG monitors.)" The information of statistical society, the buyers of the products of this company, on the first half of the year 1384 was studied on the basis of available data. Moreover, using a questionnaire, customer information was gathered. The main variables include: performance value, social value, emotional value, perceived sacrifices, loyalty to brand, customer satisfaction, and the performance of CRM. The type of present study is correlational investigation with applied and sectional nature. According to the results, "perceived sacrifices" do not have a direct and negative (reversed) relationship with variables of the performance of CRM on the basis of customer behavior, customer satisfaction and customer loyalty. In other words, the increase of material and immaterial losses, due to buying LG monitors did not lead to decrease of loyalty or satisfaction, which is the result of the quality of the services and products. This study has revealed a direct and positive relationship between emotional and social values with the performance of CRM on the basis of customer behavior. This shows the popularity of LG monitors in Iran's market and customer's satisfaction of this product.

Information Technology is one of the critical success factors in any organization in that it is virtually impossible to implement organizational plan without paying due attention to this domain. In their attempt to implement their strategies, organizations need to consider all the influential factors including the IT issues and make necessary adaptations between the organizational strategy and its IT. As private banks, credit fund and Gharz-ol-hasane fund are introduced as the new players in banking industry, the industry is experiencing an ever-increasing competitive condition and in such a market, customer is the key determinant of success. This paper reviews the four main commercial banks of Iran, tries to determine the degree of adaptability of IT variables inside organizations with customer-oriented strategy of banks and seeks to recognize their extend of readiness in adopting this strategy as far as IT-relevant issues are concerned.